Refund Policy

Last updated: July 5, 2026

1. Free Trial

Promptly AI offers 5 free AI requests so you can evaluate the service before purchasing. We encourage you to try the free tier before subscribing.

2. Subscription Refunds

If you are not satisfied with your subscription, you may request a full refund within 7 days of your initial purchase. After 7 days, refunds are not available for the current billing period.

3. How to Request a Refund

To request a refund, email us at tome907652098@gmail.com with your account email and reason for the refund. We will process your request within 3 business days.

4. Cancellation

You may cancel your subscription at any time. After cancellation, you will continue to have access until the end of your current billing period. No partial refunds are issued for unused time after the 7-day refund window.

5. Contact

For refund-related questions, contact: tome907652098@gmail.com